Privacy Policy
At Audio Tech Direct, we take your privacy seriously. This policy explains how we use, store, and protect your personal data in accordance with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) 2018.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not accept these terms, please do not use our site.
1. What Information We Collect
When you place an order or register for an account, we collect personal information including:
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Name
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Email address
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Delivery address
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Payment details (credit/debit card number and expiry date)
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Phone number (to quickly contact you regarding orders)
This data is used to:
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Process your orders and manage your account
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Send order and delivery updates
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Improve our website and services
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Conduct internal marketing analysis and customer insights
2. How We Protect Your Data
We use industry-standard encryption (Transport Layer Security – TLS) to protect the information you provide. Our systems are designed to safeguard your data and prevent unauthorised access.
For security and verification, we may request proof of identity before making sensitive account changes or disclosing personal information.
We retain your data only as long as necessary to fulfil its purpose or meet legal/business obligations.
3. Sharing Your Information
We do not sell, trade, or rent your personal data.
Your information may be shared with trusted third parties only when necessary—for example:
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Courier services for delivery
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Payment processors to handle transactions
These partners are required to handle your data securely and in compliance with the Data Protection Act and GDPR.
We may also share anonymised, non-personal data (e.g., site traffic stats) for business analysis purposes.
4. Accessing Your Information
You have the right to request a copy of the personal data we hold about you. To do so, email us at:
admin@audiotechdirect.com
5. Opting Out of Marketing
You can opt out of email marketing at any time:
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By clicking the unsubscribe link in any marketing email, or
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By emailing us at admin@audiotechdirect.com with your request
You may also update your communication preferences through your account.
6. Contact Us
If you have any questions, concerns, or feedback about this policy, please contact:
admin@audiotechdirect.com